Transforming complex needs into simple solutions

We help agencies solve modern
information and training challenges

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Transforming complex needs into simple solutions

We help agencies solve modern
information and training challenges

LEARN MORE

Center for Information Management
and Educational Services

FLORIDA STATE UNIVERSITY

Center for Information Management and Educational Services

FLORIDA STATE UNIVERSITY

Statewide. Nationwide. Award Winning.

Our talented team integrates research and expertise to create powerful solutions for each client.

Spotlight

Projects

Florida ExpertNet

Recall Audit Checks: FDA Form 3177 Training

Roadway Characteristics Inventory Training

Florida Tobacco Control Clearinghouse

Florida ExpertNet

State University System of Florida Board of Governors

The private and public sectors in Florida needed a centralized portal of research faculty in Florida’s universities to assist in identifying expertise to solve problems and create collaborative opportunities. Florida ExpertNet, a portal of applied research expertise all across Florida's research universities, was the solution. The web-based system employs a knowledge management system and content management system, along with a research taxonomy to manage content. Web crawlers and import tools collect data from the university partners across the state. 

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Recall Audit Checks: FDA Form 3177 Training

Florida Department of Agriculture and Consumer Services - Division of Food Safety

The Florida Department of Agriculture and Consumer Services conducts recall audit checks in collaboration with the U.S. Food and Drug Administration to ensure that food and product recalls have been appropriately carried out. The results of these checks are reported on FDA Form 3177. However, because inspectors are seldom required to conduct recall audit checks or use this form, up-front training related to this task is not reinforced by experience and thus may not be retained by the inspectors. CIMES developed award winning just-in-time web-based training. The scenario-based training uses an approach that helps learners grasp concepts quickly and effectively. The module is being used nationally.

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Roadway Characteristics Inventory Training

Florida Department of Transportation - Transportation Data Analytics Office

The Transportation Statistics Office provides training for district data collection technicians in both office- and field-based Roadway Characteristics Inventory methods.They were exploring ways to reduce training costs related to travel. CIMES conducted competency research and then developed a curriculum that is built around work scenarios and uses virtual mentors to guide trainees through various tasks. Trainees "travel" down virtual roadways while examining and collecting data. They use virtual forms and enter data into computer systems using highly interactive software simulations.

 

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Florida Tobacco Control Clearinghouse

Florida Department of Health

The mission of the Division of Health Awareness and Tobacco was to reduce the use of tobacco products in Florida. The division had taken the lead in Tobacco Free Florida programs and partnerships, but needed to re-envision its systems to maximize resources, ensure accountability, and promote collaboration among its partners across Florida. CIMES created a centralized, web-based resource center, the Florida Tobacco Control Clearinghouse, and related resources to support the division’s information management and communication needs.

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School District Certification Training

Traffic Forecasting Training

Trauma-Informed Approach for Patrol Officers

Highway Performance Monitoring System

School District Certification Training

Florida Department of Education - Bureau of Educator Certification 

The Bureau of Educator Certification at the Florida Department of Education is responsible for evaluating, granting, and maintaining licensure for Florida educators. The bureau offers its certification partners in Florida’s school districts a number of resources to assist with their job, including training on introductory topics related to certification and licensure. CIMES developed web-based training that strengthened the bureau’s existing training by adding scenarios and application tasks arising from the context of the users’ everyday tasks.

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Traffic Forecasting Training

Florida Department of Transportation - Transportation Data Analytics Office

The FDOT central office needed to create a more standardized process for traffic forecasting by implementing a common training course across all Florida districts. CIMES carried out a four-month research project using techniques that included a job task analysis, focus groups, office observations, and in-depth interviews. This process culminated in the generation of a preliminary competency model that was validated by a team of traffic analyst experts. Twelve cases at varying degrees of difficulty and in various project types were identified to be part of a scenario-based training approach. Tasks, knowledge, procedures, skills, tools, and other critical elements were identified for each case. 

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Trauma-Informed Approach for Patrol Officers

Florida Council Against Sexual Violence

This short, high-impact web-based training can be used in group roll-call situations at law enforcement agencies or viewed by patrol officers on their own. The module uses video interviews with a police captain, a state attorney, a trauma expert, and an advocate to deliver its core message about the effects of trauma and encourage officers to adopt trauma-informed approaches. It also includes a practice scenario in which officers are presented with multiple-choice options for how to respond to a "victim" at various points in the law enforcement interview.

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Highway Performance Monitoring System

Florida Department of Transportation - Transportation Data Analytics Office

The Florida Department of Transportation collects data for a national-level information system known as the Highway Performance Monitoring System. CIMES worked closely with the HPMS expert to identify the knowledge, processes, procedures, skills, and aptitudes technicians need to perform the data collection tasks. CIMES then developed web-based training that includes scenarios with multiple solutions and assessments that provide rich feedback to help model behavior, deepen understanding, and promote transfer of learning.

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